[Max-imus]

The guy is just asking for help, not a fight. Many people in the past have had this problem, and he is saying that as a paying customer attention should be given to this this problem, and he shouldn't lose the right to play graal just because people don't want to fix a common error.... The same thing happened to me back in January, and then it was the graalonline firewall blocking my ip range for no apparent reason. It was very frustrating for me to get help and attention drawn to this problem, so I can totally see where he is coming from.