[Judge_Spunky]

This is from the Code of Conduct:

"PRIVACY
GraalOnline policy will respect each individual player’s privacy to communicate unless there is a reasonable concern that such conversations relate to bug abuse, disruptive behavior, or other illegal activities. It must be made clear that all actions and conversations within GraalOnline are subject to monitoring. Should a player or players be suspected of illegal or abusive activity, GraalOnline reserves the right to use administration tools to monitor individuals’ communications via chats and other private messages.

GraalOnline staff and personnel will never single out individual personal information when communicating to other players or outside parties. GraalOnline expects GraalOnline players to abide by the same respect for personal privacy. Personal information – age, address, personal email, phone numbers, etc. – should never be exploited, communicated between players. Any violations will be strictly punished.

CHARACTER NAMES
Generally, it is up to the player to decide the name for his or her character while playing GraalOnline . However, some character names will be considered abusive behaviour: for example, names indicating other specific player characters, the players themselves, GraalOnline staff, or any real-life personal information will not be accepted. It is also unacceptable to use profanity, racially or sexually explicit words or generally threatening wording as a player’s character name. “Kill_XXXX” is an example of an unacceptable name. Judgment of what is and is not disruptive is entirely at the discretion of GraalOnline.

IMPORTANT: Players risk immediate ban if they build, host or even promote sites and/or web content for facilitating cheating, threats of cheating and any type of hacking content."

This doesn't specifically include verbal abuse, but would it not cover it?