[fugitive316]

What causes a lot of problems, and is the reason behind many complaints? Bad staff. Once a person has been banned from the server for any amount of time, his name should be added to the "never staff list".

This is one of the worst problems (if not worst) corresponding with graal. Graal might be successfull if it had a responsible and professional staff. Hiring Twiztid would be a step in the wrong direction.

Responsible and Professional staff seem impossible? Not at all. With the right hiring tactics, and close attention to staff it can be accomplished.