[Admins]

There are many ways to refund money:
When you buy something with credit
card then you can go to the bank and
cancel the transaction, the bank can
cancel transactions too. We don't get much more
informations than '215 euro transferred to
your account, transaction number xxx'
(paybox gives us the transaction number too
so we know for which Graal account the transaction is)
Then sometimes later the bank says
'transaction xxx has been canceled, the money
needed to be transferred back to the credit
card owner'.
There is not much we or anyone could make
wrong. The only thing that we are doing now
is cancelling the accounts where the transactions
have been cancelled.