[ffcmike]

It would also be better if rather than entering observer mode every single login, it actually kept track of the last time you entered observer mode including on different servers. Something incredibly frustrating is when a player experiences a bug in a quest caused by observer mode, and you have to tell them to reconnect, which ofcourse gives them another bout of waiting.

Looking away from the technical side of things, 5 hours a month is a meagre amount of time. It would take a new player longer than that to even become familiarised with a server like UN. Sometimes on Classic trials tell me they don't want to play through the quests simply because it will eat away at their remaining time, which even though there's nothing else to do as it's under construction, is quite true because the quests can take new players a few hours to play through.

As crazy as this might sound at first, it would even be useful if there was a way to actually force a player into observer mode, because when there's a bug caused by observer mode it's a huge pain in the arse to debug it when you have to log on a trial, sit through observer, prepare for the bug, wait for observer, then sit through observer again to try and determine/fix the problem.