Thread: Why?
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Old 11-22-2011, 08:28 AM
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Quote:
Originally Posted by Sword View Post
90% sure that Graal uses an open source support ticket system much like Kayako or WHMCS's support feature that automatically pipes the [email protected] email address into the support center and creates a ticket. Even if that's not true, no excuse.

Still waiting.
Well, the other 10% is in fact actually true. You send an email, it goes to the email's inbox, PWA have to log into the email account and read the inbox with either a mail client or directly on the mail provider's system.
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