Sword, you're making it sound worse than it was. Your email was responded to rather quickly in support and it hasn't been 2 weeks since I explained to you that Xor handled guilds and forwarded your email to him for you. If he hasn't responded yet then feel free to email him directly at
[email protected].
While the oldest unanswered emails in support are 4 days old, Gabriel and I get to them as soon as we are able to. Any others still in there are waiting on client responses.