Quote:
Originally Posted by DustyPorViva
E-mail is the medium, it's still a support ticket. That's like sending an employer your resume via e-mail and saying "that's an e-mail, not a resume."
Also, there should be no excuses here. It doesn't matter if there's this or that problem. Graal is a marketed game, they need to get their support in check, especially since they don't even want to bother installing a support desk even after many people have suggested safe and reliable ones. This kind of **** doesn't fly on a market like Amazon or Ebay, and it shouldn't be excusable here.
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It's mainly just laziness I'm guessing. I'm sure there's more secure/hacker proof support centers out there. Oh, and cost, laziness and cost.