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Server backups do still exist but as Cyan said, we highly recommend you keep a backup on your own computer if you want to quickly restore your content. Quite often backups are not entirely complete so you may have things missing.

Finding and compressing backups are time consuming which puts getting them on low priority for Stefan. If you do request one though be sure to include the server name and what account the backup was rented on since they are not stored via their server name. Also expect to wait a considerable length of time since getting it will not happen overnight.

The PWA does not and can not provide backups themselves for you.