Quote:
Originally Posted by Bell
Which is happening. Another issue I've noticed is that if a player emails one of us and doesn't like the outcome he emails the next person down the line to attempt to get a different result. We have no way of knowing if someone else has already investigated a situation unless a server staff member mentions it to us. While a centralized email may help resolve that it won't help if all of us are getting all the emails and we all start working on the same problem.
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Well, you could have a centralized email account and, assuming your email client supports it, make folders for each PWA member. When a PWA accepts a task they move it into their folder and then use the method Aeko mentioned above to keep track of what's been done and what hasn't.