Quote:
Originally Posted by Tigairius
I really do wish we still had a support center. It is very difficult to keep our support responses organized and such when we're all replying to separate emails, etc.
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Why not just set up an email address for example such as gmail and then just create different folders for each division. Then when emails pop up in the inbox, if you open one and see it's for say account issues, put it in w/e folder and mark it as unread. Then whoever's job it is can read it. When responding to emails you'd just have to put a signature so people know who is responding. Much more difficult than a support center, but better than nothing at all.