[CharlieM]

One thing about the support center is Stefan and Unixmad on the support center are usually just Stefan doing both peoples job.

I agree that it should be resolved, but looking at it from a buisness standpoint if you search eurocenter on the app store there are quite a few apps they have some of them being fairly new/updated so since Stefan is the developer he is most likely busy with that.

So depending on what your account problem is maybe someone should have rights other then stefan.