Quote:
Originally Posted by Frankie
I never said they were lazy. work still gets done and I recognize that, but it annoys me when people act like being staff is so time consuming that they can't answer simple PMs.
I don't care how hypocritical I sound. that doesn't make my point any less valid. you assume that my whole career as staff was nothing but laziness and abuse, but you're terribly wrong. I've had my phases where I didn't want anything to do with the server, but there were plenty of times where I worked my ass off. pretty much during Jack's whole management I was the only one helping players and doing anything for the server.
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We can answer pms, sure, but answering a pm isn't the same as addressing the problem they are pming you about...especially if we are busy. Some of you seem to enjoy trying to point out the bad in every situation, but this system has so many benefits:
- Problems can easily be moved to the appropriate department, ensuring that the right person handles them
- Everything is displayed in an organized fashion
- You can communicate back and forth without needing both the staff and the player to be online at the same time
- The problem will always be in your inbox until it is resolved
- Adminstrators can overlook the problems that other staff are dealing with, and make sure they're handling them correctly
- and more!