I remember way back when, someone scripted a system like this for Zodiac. Players were quick to abuse it and so on, hopefully that isn't the case here.
Quote:
Originally Posted by Tigairius
Awesome system, but it would be cool if there was a system like this for all servers where they could submit tickets to local staff, or submit tickets on a global scale for globals to answer.
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I'd imagine some in-game button/link to the Graal Support Center would suffice for this.