Quote:
Originally Posted by excaliber7388
Happy customers are returning customers. 80% of your profits come from 20% of your customers. You rely on brand loyalty to make money. Or you won't.
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Right, by allowing interesting discussions on the forums we make our customers more happy. By allowing stupid threads which don't follow any rule we don't make the customers more happy. Plain and simple. A customer is always right, except he/she makes other customers unhappy.