[WanDaMan]

In general? Listen to the players.

On a side note, I've noticed that you've implemented updates to the engine and not on the official website - if new customers see the website and read the update date as being 05 they'll turn away straight away. I'd suggest you get your staff to play Graal and ask for suggestions on what the players want - these suggestions could be about Graal's playerworlds, Graal's future or anything for that matter; whilst creating VS:CONFLICT I'd log on everyday and get someone new to give me suggestions on what I should do next or have planned for the future. I'd also ask for their input on what I was doing and if they had anything else to contribute to make it more enjoyable + exciting. People will contribute if you ask.