If you get the message : The account is globally banned. Reason: For security please change your password.
Then you need to use the password changer to generate a new password. Just click on this URL and enter the information:
http://www.graalonline.com/accounts/lostpass.php
If for some reason you have not access any more to your email account, then open a support ticket from
http://support.cyberjoueurs.com , be sure to give us a paypal transaction ID connected to your account so we can verify you own the account.
Thanks.
Unix.