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Originally Posted by Ibonic
Not really, I've checked every section I can many times each day -- sometimes responding as quick as a few minutes. There are currently only 2 tickets waiting for 'us' to reply (I think one may be yours)..
If I don't reply to something, it's usually because I can't handle the issue myself or would like a second opinion; The Accounts - Other section is probably the best example, since I don't have the ability to create new accounts and that's what most of the requests there seem to be for. Also we've been creating less accounts for people anyway, especially trying to avoid the short/special character ones that aren't able to be created on the web site.
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Well I have one that has been there already 1 day and 4 hours, and 3 in total.