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-   -   Question regarding subscriptions (https://forums.graalonline.com/forums/showthread.php?t=78773)

kia345 02-19-2008 01:10 AM

Question regarding subscriptions
 
1 Attachment(s)
This may have been brought up before, but I recently purchased the gelat Gk subscription on one of my accounts, and rather than adding the 14 days onto the older subscription, it added it as another subscription. Will I lose one day from both of these each day, or lose the 14 and then the 17 when the previous one has run out (or vise-versa)?

Crow 02-19-2008 03:43 PM

Quote:

Originally Posted by kia345 (Post 1375640)
This may have been brought up before, but I recently purchased the gelat Gk subscription on one of my accounts, and rather than adding the 14 days onto the older subscription, it added it as another subscription. Will I lose one day from both of these each day, or lose the 14 and then the 17 when the previous one has run out (or vise-versa)?

Unfortunately, you will lose both at once. So you only have 3 days more. I still think this should be changed, since the old subscription system was additive aswell.

Tigairius 02-19-2008 07:15 PM

Quote:

Originally Posted by Crow (Post 1375722)
Unfortunately, you will lose both at once. So you only have 3 days more. I still think this should be changed, since the old subscription system was additive aswell.

Wow... that's dumb.

cbk1994 02-19-2008 11:13 PM

It's not? So I wasted like $5 upgrading early?

Next time I shall wait until down to like ... nothing.

This REALLY should be changed.

kia345 02-19-2008 11:25 PM

If so, then I just might take advantage of this.

Quote:

Originally Posted by HoudiniMan
Legal threats should go through the support center.


I paid for 14 days. I expect 14 days to be added to what I've got.

kia345 02-22-2008 12:31 AM

Bumping because you've ignored my support tickets.

napo_p2p 02-22-2008 12:41 AM

Wow that really sucks. The system needs to be fixed ASAP.

Felix_Xenophobe 02-22-2008 01:46 AM

bump for justice

TSAdmin 02-22-2008 03:50 PM

Observe your time as a single day goes past. I noticed the same thing when I added time for myself, and if I remember correctly, I had 12 days left, and added a year, but where 365(6) days would appear, it had 377(8) days, and yes, it did count down as the 12 days counted down, but really, I did still get the extra year.

kia345 02-22-2008 11:52 PM

Both days are still going down.

You'd think something tagged
Quote:

Priority: High
wouldn't end up
Quote:

Status: Not Viewed

kia345 02-23-2008 06:23 AM

1 Attachment(s)
Bumping because Graal's administration checks neither forums or support tickets periodically. Criminal acts should be treated like the holy grail rather than swept under the rug.

Notice how I gave you guys money for electricity, housing, bread, etc, yet I get nothing in return, because of your lack of warnings and misleading, I don't even get the 2 weeks I paid for. My subscription will run out before my original one does.

CABAL49 02-23-2008 06:27 AM

How do they expect to make money if they don't fix a problem like this?

BigBear3 02-23-2008 07:02 AM

I endorse PoJo completely and will kill any who stand in our way.

Drakeero 02-23-2008 08:10 AM

If this is true, it does count as somewhat dishonest.

TSAdmin 02-23-2008 10:29 AM

Have you tried Forum PMing any of these guys. If they're anying like myself, I like to get notified via e-mail or notification that I have a new message. Might be worth while seeing if any of them will read the Forum PM linking it to this thread.


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