Censorship
 

It's always been a big "haha gonna get closed" joke when somebody objects to a staff-member, or even a moderators actions, due to the fact that it would so imediately be closed regardless the situation that it's in, giving some cliche reason like "PM Stefan", and we all know how great that works.

My question is, why can't we make threads complaining about a moderator and staff-member of a server? If the thread is constructed to point out the faults in the person(s) actions/behavior, rather then just vehemently flame them, why should the thread be imediately closed without a rational explanation? Other then it being part of "the rules", I doubt many of these threads could be given rational reasons for being closed.

So other then the difficulty controlling flaming within some of the threads, what reasons are there to censor our ability to publicly discuss, or even mention incompetence or misdoings of a staff member?

ps: keep it clean guys, i'd actually like to get somewhere with this

Because there is no way the thread will just stay helpful with just pointing out something valid that that person has done wrong.

It is pretty much inevitable that it will turn into a bunch of players just flaming said person.

+ there are ->Support Tickets<-

I'd rather count on Forum PMs to Stefan. :\

Agree @ thread subject, explain please

The support tickets that Houdini randomly checks and then closes without doing anything right o_O;
(Calani said this, I just thought i'd say it too)

I would like to warn you all that if you agree with anything here you will be hated by many lol. But anyway, alot of times people end up flaming the person, and comming up with all their past faults. Best just to point out things and not mention names, after alll, how many times do you start treads complaining about a random player? But still, i think you should be able to say what you want, and if its bad about the person, they should fix it, or explain it...then close it ;) aprox. time to this thread being closed: lol JK

Reflects the forums as poor conversational place for potential customers, in my eyes.

Besides, if you have a problem with a staff member take it to their superior, no need to be a lowly tattle-tail.

Too many threads are lies, and started to get back at people.
Support tickets work quite well I think, if the complaints are legit

If someone starts a thread about staff or a mod that is untrue (mostly pw staff), then it tarnishes their name for nothing.
Too easy to edit history, too easy to edit screenshots, so those aren't really reliable proof...
Not to mention what someone else already said about flaming, because it ALWAYS turns into a flaming war, and often times in stretches on to bashing the PW, other staff, and players...more trouble then it is worth, and it can all be based on lies from angry people for whatever reason or a rumor.

They delete threads and brandish bans because they don't want you revealing the staff's true ignorance and/or corrupt minds to the common public. You couldn't figure this out...?

Wrong

Then why hasn't a forum been made for these type of things...

Support tickets were made for these sorts of things, among other things

Nothing like a straight up denial without explanation to articulate your point of view :cool:

What else do you want her to say? She already made clear her POV when talking about why the forums aren't a good place for complaints about staff/mods/etc.

It's redundant to post the same thing multiple times.

Exactly
There is no need for a place on the forums for such a thing, when the support ticket center was set up for these kinds of things

What point is there in making a ticket about somebody being corrupt, when everybody is butt buddies staff wise? There isn't a point, they cover for eachother and it's just a big pointless circle of redundant complaints being checked by all the wrong people.

If Stefan was easier to get ahold of, I'm sure you would have less threads / complaints, but he isn't so what else can you do? Make a support ticket, goes unchecked for 5 months (I think that's what mine is right now?) or make a thread / PM somebody just to see that they viewed your PM but didn't reply. :\

And if you can't trust logs/screenies, but we can't trust the people with a high enough RC to check the logs for themselves, where's the justice? Customers aren't trusted, Staff aren't (in most PW cases)...

I just find it all very incompetent.

back in my day i had at least 20-30 threads about me needing to be fired.

I had plenty of people defending me, but it still didn't change the fact that most of the threads were bull**** and I ended up having to play with the reputation people got from reading them. :/

Dude, the new support center hasn't been open that long - try using that one considering it actually has more than 3 people who can reply.

As for your ticket, it's not existant as far as I can see. There are 3 tickets left on the old support center, yours is not one of them. So I guess you did "For Stefan" etc... but then he never checked the old system, although he and unixmad both actively check the new support center and have done so since launch, so at minimum you'll get unixmads attention and he'll talk in person to Stefan. I suggest making one, and i'll assign to unixmad so he sees it.

This thread was so predictable, it always is, but at the end of the day the support center is the system we use and will continue to use. Other games use such a system of private communication, and we will continue to do so.

And, for the record, your complaint has been directly routed to Stefan last night, along with an agreement from a Global Staff member.

Oh, well, on a side note, I like the new support ticket center a lot, but I don't feel that the actions being expressed in the tickets are taking place quick enough.

I must admit, Houdini did open and close a lot of tickets on the old support center, but the new one is serving it's purpose, within a day or two Unix replied to one of the support tickets I sent about getting GS2, so it's not like they don't check them at all.