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-   -   I can't access the RC on my own server (https://forums.graalonline.com/forums/showthread.php?t=134269577)

Arch_Angel 09-25-2014 11:04 AM

I can't access the RC on my own server
 
Can anyone in this forum escalate my issue for a quicker resolution?

I am getting the "IP not in list of IP ranges" error when attempting to log in to my server (Dev Angel). I've sent a support ticket and the status was moved to "Resolved" and I was told to try again. It didn't work.

I've responded to the ticket and even included my IP to help out. Still no resolution...

I normally wouldn't be this impatient, but I've been trying to get access to the server(s) I purchased for a little over a month now (spanning over numerous support tickets and even a paypal case).



Please help me?

fowlplay4 09-25-2014 12:35 PM

Check your email/spam for 'Graalonline Approved IP' emails after you try to login.

Arch_Angel 09-25-2014 12:55 PM

Quote:

Originally Posted by fowlplay4 (Post 1731504)
Check your email/spam for 'Graalonline Approved IP' emails after you try to login.

This worked - about 20 emails right into my spam.

Thank you for the help, fp4.

fowlplay4 09-25-2014 05:01 PM

yw.


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