Graal Forums - Support email

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- - Support email (https://forums.graalonline.com/forums/showthread.php?t=134269187)

pig132

05-01-2014 07:54 PM

Support email

I have emailed support twice now. First time was roughly 2 months ago, the most recent time was 1-2 weeks ago. When am I going to get any type of response?

I know there aren't that many tickets, so what's the deal?

pls respond

smirt362

05-02-2014 03:34 AM

Quote:

Originally Posted by shrimps (Post 1727007)

Nobody checks it.

Time to get a new PWA team?

Torankusu

05-02-2014 10:51 AM

Quote:

Originally Posted by smirt362 (Post 1727015)

Time to get a new PWA team?

good luck

Anyways, what is the issue?

Perhaps disclosing your issue here could prompt some results? (assuming this post doesn't get deleted, but mildly edited...)

pig132

05-02-2014 04:05 PM

Quote:

Originally Posted by Torankusu (Post 1727019)

good luck

Anyways, what is the issue?

Perhaps disclosing your issue here could prompt some results? (assuming this post doesn't get deleted, but mildly edited...)

I don't have access to an email anymore and need to change it.

Pretty sad how this game has been abandoned

fowlplay4

05-02-2014 07:15 PM

Try support.toonslab.com and the Accounts section.

Tim_Rocks

05-03-2014 01:22 AM

I thought all emails get redirected to the spam folder?

pig132

05-03-2014 06:02 PM

Quote:

Originally Posted by fowlplay4 (Post 1727031)

Try support.toonslab.com and the Accounts section.

Thanks, I sent a ticket the other day and got the response "You will have to wait for a reply from [email protected]"

:\

pig132

05-10-2014 12:09 AM

Bumping because I still haven't gotten a response

fowlplay4

05-10-2014 02:26 PM

Quote:

Originally Posted by pig132 (Post 1727164)

Bumping because I still haven't gotten a response

Retry the support center under the Playerworlds Accounts section.

PerfectDark

05-13-2014 12:08 PM

Quote:

Originally Posted by pig132 (Post 1727054)

Thanks, I sent a ticket the other day and got the response "You will have to wait for a reply from [email protected]"

:\

Yeah, support.toonslab.com is for iPhone server support only. (Delteria included) Xor checks the account section which he has no power over graal PC support. The best suggestion for you (since they are not answering their own email) is to wait on GK until Stephan gets on and try PMing him regarding this issue. You could also try forum PMing one of the PWAs on this forum but I am unsure if they will respond.

callimuc

05-14-2014 03:30 PM

Quote:

Originally Posted by PerfectDark (Post 1727206)

Yeah, support.toonslab.com is for iPhone server support only. (Delteria included)

that changed

http://i.imgur.com/ddDBuIy.png

PerfectDark

05-15-2014 09:55 PM

Quote:

Originally Posted by callimuc (Post 1727216)

that changed

http://i.imgur.com/ddDBuIy.png

Ah, so it did.

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