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-   -   My accounts (https://forums.graalonline.com/forums/showthread.php?t=134268692)

Xloria 09-04-2013 07:49 PM

My accounts
 
Hello, I'd like to get the emails for a few accounts I have, and request the unlocking of one of them (It's PC locked to my old computer that really doesn't even run anymore.) I would send an email if I felt the team would respond (never has) as well as some of them helping frame me a few months ago (Still banned even though I was proven innocent whatever) Sorry for the short rant, here are the account names.

mofgod (I have the password, but it's computer locked.)
mofgod_p2p
tntman_p2p
supdudess

Thank you to whoever is able to get me this information, as I'm 90% sure when I made these accounts you could register multiple accounts to one email, so I have no idea what the email is for these.

Stephen 09-04-2013 08:13 PM

Quote:

Originally Posted by Xloria (Post 1722299)
Hello, I'd like to get the emails for a few accounts I have, and request the unlocking of one of them (It's PC locked to my old computer that really doesn't even run anymore.) I would send an email if I felt the team would respond (never has) as well as some of them helping frame me a few months ago (Still banned even though I was proven innocent whatever) Sorry for the short rant, here are the account names.

mofgod (I have the password, but it's computer locked.)
mofgod_p2p
tntman_p2p
supdudess

Thank you to whoever is able to get me this information, as I'm 90% sure when I made these accounts you could register multiple accounts to one email, so I have no idea what the email is for these.

Hi, I check support emails twice a week, responding to every email. Please actually send an email to [email protected] and I will address it when I have time.

Xloria 09-04-2013 09:58 PM

Quote:

Originally Posted by Stephen (Post 1722302)
Hi, I check support emails twice a week, responding to every email. Please actually send an email to [email protected] and I will address it when I have time.

Ah, how Graal like is that? Instead of actually helping you, they ask you where you should ask them for help. beautiful.

Stephen 09-04-2013 10:02 PM

Quote:

Originally Posted by Xloria (Post 1722307)
Ah, how Graal like is that? Instead of actually helping you, they ask you where you should ask them for help. beautiful.

Sorry, we're not going to discuss the private details of your account on the forums.

NicoX 09-04-2013 10:52 PM

Quote:

Originally Posted by Xloria (Post 1722307)
Ah, how Graal like is that? Instead of actually helping you, they ask you where you should ask them for help. beautiful.

This guy

scriptless 09-04-2013 10:58 PM

Quote:

Originally Posted by Xloria (Post 1722307)
Ah, how Graal like is that? Instead of actually helping you, they ask you where you should ask them for help. beautiful.

Yeah, forum posts are not the place to discuss this. You can Forum PM staff (sometimes) but it's about 100% better to just use support center.

Seeing as I have never had any problems getting a response (that could take days to weeks for response) I would say 1 of the following happened. You sent email to the wrong place, you never actually sent it (or it never got delivered past your e-mail provider), or you have not waited long enough for response.

Follow Stephens advice, and use [email protected]


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