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-   -   Approve Email Message (https://forums.graalonline.com/forums/showthread.php?t=134267840)

Sinned 02-03-2013 11:32 AM

Approve Email Message
 
Every time I log on Graal I need to approve my email, however my external RC works?

Can you remove the stupid ID protection from my account. I tried emailing [email protected] and [email protected] but had no reply.

Matt 02-03-2013 05:31 PM

Sounds like you don't have a static IP address. Did you set your account to be protected by your pc id also?

Sinned 02-03-2013 06:09 PM

where do i go to set my account settings?

Matt 02-04-2013 04:43 AM

Open a new client, on top of the displayed server news you'll see "Account protected by pc id". Set to yes and this may remove your problem.

Sinned 02-04-2013 07:07 PM

Hm. I can't get passed login screen when I click the "Start" button on my client to login, it pops up the message to check and approve my computer in my email. I am not getting any email. I read in several other threads that it is some id protection thing.

Bell? Tig? Anyone help me? At the moment I cannot help iEra develop content and we have some deadlines coming up. I would really appreciate it if someone can help me.

Gos_pira 02-04-2013 08:45 PM

The lost password feature is not working and the emails telling you "someone connected with another PCID" ain't ending up in my inbox either, so it seems like the mail server malfunctions at the moment.

Sinned 02-05-2013 12:46 AM

It's been almost 2 or 3 weeks for me.

Gos_pira 02-05-2013 04:59 AM

Send an email to Stefan or [email protected]

Sinned 02-05-2013 08:25 AM

i don't know if someone fixed it or not but i am now able to login.

Admins 02-11-2013 11:27 AM

Changing passwords and related things are working again.


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