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-   -   Why? (https://forums.graalonline.com/forums/showthread.php?t=134264043)

StormYs 07-31-2011 10:48 PM

Why?
 
I've been wondering about this for quite some time.
Why do I get a auto gold subscription when my gold runs out, is it even legal to force me to buy gold package with my remaining gelats?

Why am I not allowed to choose when I want to upgrade back to gold or use them for another cause, they are my gelats aren't they?

Is there a option to turn the auto subscription off?

Crow 07-31-2011 10:52 PM

Open up the shop inventory, select your Gold subscription and click "don't renew" or anything similar.

StormYs 07-31-2011 11:04 PM

Ah thx, that helped.

Though the settings should be readjusted imo, it would be more logically to have the "do not renew gold" option as a standard.

cyan3 07-31-2011 11:04 PM

It is also worth noting that the auto renew feature will enable again if you upgrade your subscription.

StormYs 07-31-2011 11:08 PM

Quote:

Originally Posted by cyan3 (Post 1660993)
It is also worth noting that the auto renew feature will enable again if you upgrade your subscription.

That's just stupid -_-

Thanks for the info.

OasaTor_PK 08-01-2011 02:39 AM

Thanks to this thread I remembered I had 1 day to cancel it before it auto deducts my gelats.

Thx dudes.

xXziroXx 08-01-2011 04:32 AM

Most MMO's, websites etc. where you pay for monthly subscriptions auto renew by default.

Unkownsoldier 08-01-2011 05:45 AM

Quote:

Originally Posted by xXziroXx (Post 1661031)
Most MMO's, websites etc. where you pay for monthly subscriptions auto renew by default.

Ya, but most of the time its money like USD, not in-game currency that has other uses in the game itself.

Felix_Xenophobe 08-01-2011 03:47 PM

Quote:

Originally Posted by xXziroXx (Post 1661031)
Most MMO's, websites etc. where you pay for monthly subscriptions auto renew by default.

Usually those games state clearly that it will be renewed. And cancelling the recurring payment is not a button hidden in the inventory like some retarded scam.

StormYs 08-02-2011 04:12 PM

Quote:

Originally Posted by Felix_Xenophobe (Post 1661072)
Usually those games state clearly that it will be renewed. And cancelling the recurring payment is not a button hidden in the inventory like some retarded scam.

Exactly.

SlyRemixed 08-03-2011 02:01 AM

So true!, i never noticed before, but that's because i always get 300 gelats for gold per month instead of buying high amount of gelats with a credit card... i guess i'll remember this thread whenever i buy a package of gelats lol.

Googi 08-07-2011 08:35 PM

Quote:

Originally Posted by StormYs (Post 1660992)
Though the settings should be readjusted imo, it would be more logically to have the "do not renew gold" option as a standard.

I don't think most people want to have to renew manually every month considering people renew way more months than they don't renew.

Craigus 08-07-2011 10:18 PM

Quote:

Originally Posted by Googi (Post 1662402)
I don't think most people want to have to renew manually every month considering people renew way more months than they don't renew.

Agree with this, auto-renew is common sence it's a nice feature that you can cancel the grelat re-subscribe and i never had trouble finding it it's in the same place as you "purchase" subscription.

Seeya 08-07-2011 10:20 PM

personally have never had problems with this, I knew how to stop my auto-subscription from the day that I purchased Gold. The second you hit "Subscribe" to get Gold for the month they give you the option not to auto-subscribe next month.

StormYs 08-08-2011 06:29 PM

Quote:

Originally Posted by Googi (Post 1662402)
I don't think most people want to have to renew manually every month considering people renew way more months than they don't renew.

Not sure where you get those numbers, anyway.

Worst case scenario for someone who wants to renew their gold every month:
When someone who wants to renew their gold every month but forgets to or doesn't know how to renew it, worst thing that can happen is that they get a trial status until they upgrade again.

Worst case scenario for someone who doesn't want to renew their gold:
Lose their gelats.

"The second you hit "Subscribe" to get Gold for the month they give you the option not to auto-subscribe next month."

Never saw this option, maybe ur paying method is different than mine.

I am quite sure that they will keep the subscribing method as the way it is, so they can keep on earning money from those that do not know.


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