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-   -   Gold Subscription paused (https://forums.graalonline.com/forums/showthread.php?t=134263330)

callimuc 05-24-2011 02:38 PM

Gold Subscription paused
 
Hey there. Since I had no Internet and was just randomly online at the friends place. Badly the Internet broke in my last week of the Gold-Subscription. Now I got it finally back.

When I checked my mail I got a mail from Graal saying:

Quote:

Your account (callimuc) has a Gold Subscription but you have not played in the last few weeks. We have automatically paused your subscription and not billed you. If you come back you can easily reactivate your subscription by opening the Shop window and buying the Gold Subscription again with your remaining Gelats.
I clicked on "Shop" but there was nothing with that. Or is it just that I get like that one week payed back as Gelats?

Crow 05-24-2011 02:42 PM

It just means that it didn't rebill your account and therefore didn't automatically buy Gold for another month. You won't get refunds. Just buy Gold again to continue your subscription.

callimuc 05-24-2011 02:56 PM

Oh than I miss understand it :)


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