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-   -   Goldsuscription fail. (https://forums.graalonline.com/forums/showthread.php?t=134262689)

Deathborn123 04-04-2011 06:47 PM

Goldsuscription fail.
 
Hey,

i just bought 2x 190 Gralats for my friend via SMS.
We recieved the code and typed it in but it laggs a time and then nothin happens. After retyping it in it says Procedure still in Progress. Please wait. Nothing happens again. Now its sayin the code is already used but my friend didnt recieve any Gralats. Hope you can help us

Regards

papajchris 04-04-2011 06:52 PM

Your spelling in the title for this thread is a fail. Anyways, email [email protected] to get help.

Deathborn123 04-04-2011 06:56 PM

Whatever keep the spelling for you. I'm just angry i paid for something i dont can use.
Already contacted the support but i want to play now don't have the time to wait a week for an answer.

nullify 04-04-2011 07:04 PM

Quote:

Originally Posted by Deathborn123 (Post 1641218)
Already contacted the support

gg

Admins 04-04-2011 07:38 PM

It was adding 2 x 190 Gelats to Deathborn123, it was also adding 2 x 190 for PlayAlex. The SMS/phone code verification can sometimes take up to 30 or even 60 seconds, you don't have to retype the same code over and over again.

Deathborn123 04-04-2011 07:56 PM

Look it up Stefan, Playalex still has 46 Gralats, none were added. Waited for half an hour now.


Edit:

I'm talking about the Gelats i bought today as mentioned in my second support E-mail

Deathborn123 04-04-2011 09:25 PM

Would you mind checking it now Stefan?

Admins 04-04-2011 10:00 PM

Ok it seems the player logged out while verifying the SMS/phone code. I've changed the code to handle that case now, and will add the missing Gelats later today. Sorry for the problems.

Deathborn123 04-04-2011 10:13 PM

Allright thanks for the fast support Stefan.

Hope you add them soon (:

Deathborn123 04-05-2011 12:33 PM

Quote:

Originally Posted by Stefan (Post 1641263)
Ok it seems the player logged out while verifying the SMS/phone code. I've changed the code to handle that case now, and will add the missing Gelats later today. Sorry for the problems.

12 Hours later the next day still no gelats on his account :mad:

Admins 04-05-2011 01:32 PM

Added.

Conqueror 04-05-2011 02:11 PM

Stefan please answer an email titled "gelat error".


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