Items going missing.
 

I've emailed support, the manager, etc. Still nothing. I am missing an item on GK.

It was a staff of variety. Had it one night, next day it wasn't in my inventory but was on my player.

Get at me

It's happened before, to me. Tig restored my items. He's pretty busy currently, he's working hard on GK iPhone.

I'm sure he'll recover it as soon as he can.

Still waiting to hear a reply.

This game needs better customer service, because this is really awful.

Agree with you completely, just one little change in there.

^ ^ ^ ^ yes!

Stephen would take care of this, but his account is disabled currently.

Still waiting...

Offer to pay to get it restored

You'll get a response pretty fast.

I find it extremely unprofessional that I have to wait this long for something that most likely takes...5 minutes? Are players worth that little to you, the administration, that we don't even get 5 minutes of your time?

Thanks!

Who is actually currently in charge of Graal Kingdoms? x-x
Tig is currently busy in real life, Stephen is banned.

Okay? If Tig cannot perform hes role as Graal Kingdoms manager, and neither can Stephen, whos responsibility is that to find replacements for them so that someone can? Sure as hell isn't mine...

If no one is taking care of the server, Then take it off the serverlist.

chaosorc and others are handling as much PR stuff as they can but there are some things they can't do.

a lot of things they can't do, ChaosOrc doesn't even have working RC as his IP changes constantly

We all thought the answer to that question was Tig; but if you're saying that he's too busy at the moment-- then no one is currently "in charge" of Graal Kingdoms.

I personally recommend Chris Vimes as a candidate to be given some sort of manager-like authority. Even if only temporarily. Easter's right around the corner, and is usually the "peak" moment for Graal Kingdoms in terms of player count. It'd be nice to have something happen for easter, as Christmas was sort of a big disappointment for most. The GK community deserves it.

I just think it's funny that people actually thought Tig was around this whole time.

Well, Stephen was supposed to be covering for me while I was absent but after he was banned there really wasn't anyone else that could be trusted. I was hoping he would have been unbanned by now.

Did Stephen actually do something wrong or was he just banned

I restored your staff of variety and credited you 10 free eventcoins for your wait. I understand how frustrating it is, and I apologize.

Efficient

I foresee a very good Easter coming up.


His account was disabled, a player bought him, another player (and I) gelats that they later chargebacked with their credit card, so Stefan disabled all of our accounts globalled until we paid for a gelat pack.

I've already paid for mine, Stephen will hopefully be undisabled soon.

He was one of Kiba's robbery victims lol.

And I was wondering why the playercount is that low. This could resolve my confusion.

crazy how upper mgmt has no problem banning their main staff over CC issues without discussion.

I haven't noticed a decline in players lately. If anything it's picked up from the past months, before we were seeing days with 0 online, we're breaking 20 daily and it's only going up for Easter.

As Kale said, the playercount is rising and events are starting to be hosted more frequently which is also good for the playercount.

My college semester is coming to a close, and I will be more available again quite soon. I have promoted Seeya to Events Admin so we can start producing more events, and don't worry about Easter, it is being worked on by Chris Vimes right now.