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-   -   Gelat Refill SMS bug? (https://forums.graalonline.com/forums/showthread.php?t=134261802)

PowerProNL 01-22-2011 01:33 PM

Gelat Refill SMS bug?
 
Ehmm Gelat Refill SMS doesn't work??


<i>Sorry currently not available, please try later. << that text I got

and another text: You received 0 gelats...

so I used a code and got 0 gelats...

Knux 01-22-2011 02:05 PM

Sounds like you should send in a support ticket, would probably be a faster solution than the forums. :)

Deas_Voice 01-22-2011 02:49 PM

Quote:

Originally Posted by Knux (Post 1624815)
Sounds like you should send in a support ticket, would probably be a faster solution than the forums. :)

there's no support ticket center anymore; send a email to [email protected]! :D

PowerProNL 01-22-2011 02:50 PM

Yep! I did already (from like half hour), no answer.

Fulg0reSama 01-22-2011 02:51 PM

Quote:

Originally Posted by PowerProNL (Post 1624825)
Yep! I did already (from like half hour), no answer.

If that isn't answered quickly, then forum PM Stefan as some reassurance or wait for someone who can deal with this to read it.

Deas_Voice 01-22-2011 02:52 PM

half an hour is too short, a day is more like it.
give people a chance to read it first, lol'

PowerProNL 01-22-2011 02:53 PM

A DAY! so I will be the whole day Trial... D: and I lost 1 code because it said you received 0 gelats....

Fulg0reSama 01-22-2011 03:00 PM

Quote:

Originally Posted by PowerProNL (Post 1624828)
A DAY! so I will be the whole day Trial... D: and I lost 1 code because it said you received 0 gelats....

Use it as time to remember the past :p

xXziroXx 01-22-2011 04:50 PM

1 Attachment(s)
Quote:

You received 0 gelats!
Happened for me as well. It seems the entire SMS Refill window is bugged. There's usually several rows of flags, but now there's just one. Sweden's isn't even there, which I noticed after I purchased a code, since I just used the SMS saved in my phone.

I expect to at least be refunded my code or added the amount of Gelats that the Swedish code is supposed to do (Think it's 180 or similar, I know I have to buy two for a month of Gold).

Admins 01-23-2011 08:05 PM

Sorry for the problems. We have fixed the SMS system and added the gelats for the 0-transactions.


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