Passwords dont work...
 

When clicking start on the graal program, it always gives me the message 'The password is wrong!', even though I have changed the password numerous times, i get the same error.

Also, when trying to log into the support center, it says invalid login information, even though i know it to be correct. Can anyone help fix this?

Can you login to the website?

The problem with the Support Center is probably that you need to register an account. Your graal account doesn't work on the support center. It uses support center accounts.

Make sure you are not copying and pasting additional spaces when copying the password from the email or whatever.

I registered an account on the support site, using a new password, I am not copying spaces when copying from e-mail, and my password does work on the site.

I will try reinstalling the graal client and see what happens, but any other advice would be appreciated in case it does not work.


**Edit**

Ok, reinstalling does not solve the problem.

Problem solved! Dont know how I did it, but I fixed it...probably was windows fault...stupid windows...

Purchase a Mac.