More globals.. seriously!
 

I don't think Tig, Xor or Skyld even play on the PC anymore. I mean, I sent Tig a message 2 weeks ago and got no response (I'm not the only one). Same for Xor and Skyld, they seem to always be on the iPhone.
Here's an idea, hire a group of iPhone Globals, and PC Globals.

I'll take the job guys.

iPhone servers are not covered by PWA duties as it is, so the problem is not likely that they are "too busy with iPhone servers" as they have no job there. Xor being the only exception of course, due to the fact that he is manager of Classic iPhone.

Currently iPhone servers are covered by their own management, as far as support goes, in that they have their own support e-mail addresses separate from supportATgraalonline.com and accountsATgraalonline.com already. So if what you are saying is completely true, then it's not a factor of them giving too much attention to iPhone, it's moreso that they're neglecting their duties where they belong.

You forgot Tigairius is busy working on Kingdoms iPhone and Skyld he's kind of in the shadows as far as a PWA goes other than scripting or just assistance on request. I think it would not be a problem to have some more active participants in the PWA, It's the PWA and not the PWT (Playerword Trio)

We still have Twinny.

Already stopping you there. No global actually plays Graal.

True, but a team is better than one man. He cannot spread himself too thin or he's not going to be as much help as he could be, we might as well have none.

I think it's equally important to get a system setup that actually lets globals figure out and track support issues better. Like a support center.

But we all know this is can only be solved by the hands of a greater power which are currently in another pot for whatever reason.

Last time I checked Skyld was working on his own iPhone project (Rudora iPhone)

Okay, then clearly the problem has to do with either priority or being shorthanded if all the information presented in this thread is true.

If I was Tig I wouldn't respond to you either, you're a terrible person.

Last I checked Stefan is working on a new support center, but it's still bugged. I guess he's trying to make it 'anti-'anti-unixmad.

ben rain??

He quit.

I spoke with Twinny and between 12 hour days and the gods trying to wipe Australia off the face of the earth he's been doing his best to keep up. I do feel that he could use a little extra support though from the remainder of the team.

I had a few hours to spare and was gonna see if I could help out but found out that my rights had finally been removed. Stefan must be finally catching up on his todo list.

I have actually not been working on Rudora iPhone for some time now, I have been busy with a lot of real life stuff like university. Even then, the current organisation of the global team is a disaster anyway. It isn't an effective unit anymore, there is not great communication between global staff and until we get a proper support centre where globals can handle requests properly, it simply won't improve.

Stefan should bring back the support center.

Can anyone tell me why it was removed in the first place? :confused:

It was removed in the first place because the support center software that was used had security vulnerabilities and some data got leaked.

i.e. a giant list of everyone's email/password

It was hacked and thousands of accounts were compromised.

because accounts + passwords and (at some point) personal information got leaked multiple times?

Wow that must have been a fun time.... :x

why? pc graal is dead anyways, based on a true story.

Ya bring back Bell, she gets **** done and doesn't afraid of anything.

i will serve as the communication barrier between globals and players. I'm always free.

Coming from the guy who hacked his own ser.. wait, going to stop there or else this will get removed like usual.

On the other hand; I agree with Rufus, Bell actually gets sht done!

So? Too bad I turned around and did something constructive with that knowledge.

Hi guys,

The support inbox has been actioned but for a few emails being handled by other PWAs (not going to butt in on others :D). If you have recently sent in an issue which has not been attended too, please let me know (preferably via [email protected]) :)

Last I was aware, Skyld isn't part of the PWA. Complaining about him not giving much support isn't going to get anyone anywhere.

thanks since other people didn't say so :)

we all really love you but we're too embarassed to admit it!

Dead is over exaggerative. Less active than 6-7 years ago, yes.

well saying its alive would be exaggerative as well :p

I sent tig about 10 messages over the last 2 months he never respond.

iPhone is the future of this game whether you like it or not. The days of a tight-knit communities are over, at least for this game. You may not be as well known on and iDevice but you could at least have fun playing with actual people lol, even if little kids try to make fun of you.

Mobile Graal just appeals more since it requires less work to make "acceptable".

Comes to show how outdated the PWA roster is; jesus, they can't even update that? x-x
May also explain why it says Ibonic is the Game Master knowing he quit.. many, many, many years ago.

http://i396.photobucket.com/albums/p...hotoszz/ga.jpg
This was sent this morning lets see how long it will take.

http://i396.photobucket.com/albums/p...toszz/vdsv.png
And this is now

Giving your account to Yen to damage the server is productive?

Have you looked at Zodiac's playercount recently? I'd say he's doing something right. Stop *****ing.