Because FAQs are hired to specifically help those people. They get put on the top at the staff list so players see it first, etc.

Plus, them actually being a part of staff maybe newer players would feel more comftorable asking them.

If someone so new would come on in the first place I doubt hede even know about the system.

Oh well, For events team it would work atleast.

For the most part, if a player comes on and sees:

Police
Events Team
FAQ

I think they would be more proned to ask the FAQ. If not then something like this would most likely happen if that person asked another staff.

"Can you help me?"

"Ask a FAQ"

There, now he is aware of the system.

But you said staff, For you to be correct in what you just said it would mean that the police would say,
Ask a non-staff faq member, otherwise whos the wiser?

If people wanted to be a non-staff faq then that's fine and dandy. However, I would feel more comfortable asking a hired staff member.

Right.

You can ask those people stuck in no pm jail questions and do as they say, or you can ask people hired because I trust them enough to lead most of the people on graal2001 in the somewhat right direction.

The system is how it is, and I don't see any need to let everyone, even though there will be a limit (as you say) run around with a FAQ tag.