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-   -   My account status (https://forums.graalonline.com/forums/showthread.php?t=134270258)

[email protected] 05-02-2016 08:39 PM
Quote:
Originally Posted by ffcmike (Post 1738871)
I noticed that the "new" support center doesn't cater to PC Graal, or even Delteria which is surprising given that it's on Facebook. Though this could just be a makeshift solution given how the previous support center was compromised.

On a related note the support center also requires you to authenticate with an email that is registered on Graal, which is not helpful for when someone has lost access to an email address.
Even if I got that person to transfer my brother's account we would have to go somewhere else to play the game because our home IP addresses are blocked.

Vlad1 05-03-2016 03:34 PM
the fact that Sinkler, who resigned like 2 years ago is more helpful to this thread than our current PWA's says something. :whatever:

Thanks for sharing your thoughts on this Gabe :)

Quote:
Originally Posted by unixmad (Post 1738454)
We have secured login to graal servers, it is no more allowed to login using a Proxy or a Vpn.

Please use your normal DSL to connect to Graal servers.

We are still working on the proxy detection, if you can't login on graal servers and your IP is not a proxy or VPN please contact me by PM: provide your IP and your graal account in the message.

Thanks for your understanding.

Unix.
Also i found this going through the forums, so Unix said it's not allowed he never said the punishment if you do, do it though so idk probably you'll have to end up talking to him about it

[email protected] 05-03-2016 11:02 PM
Quote:
Originally Posted by Vlad1 (Post 1738885)
the fact that Sinkler, who resigned like 2 years ago is more helpful to this thread than our current PWA's says something. :whatever:

Thanks for sharing your thoughts on this Gabe :)



Also i found this going through the forums, so Unix said it's not allowed he never said the punishment if you do, do it though so idk probably you'll have to end up talking to him about it
Tried didnt work. I'm not gonna say anything about the staff because I just want help.

Urahara112 05-04-2016 05:21 PM
I'll just throw this out there now...

PC Graal needs a separate team for PWA and Support from iGraal/Facebook etc.

PlanetOscar 05-04-2016 06:22 PM
Yeah, they're all separate depending on their server (Zone, Classic, Era etc.) PWA is only for playerworlds, and maybe some major issues on iServers.

ffcmike 05-05-2016 03:02 AM
At the very least there should be a new Account Support leader dedicated to PC Graal.

[email protected] 05-06-2016 10:50 AM
Is there literally no one who can unban my account (Who is active).

Darlene159 05-06-2016 12:29 PM
I have been told that unixmad disabled the accounts for something you did. the answers can only be from him. You will get no answers here.


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